Delivery and Returns
Returns
Poland
You have 14 days from the date of receipt of the package with your order to submit a declaration of withdrawal from any product purchased in the online store.
Please submit your declaration of withdrawal to the following address: contact@outheres.com in the form of a short e-mail information about the reason for the return (optional, but we will be grateful for your feedback) and the estimated shipping date.
The return is made at the expense of the Returning Party via the selected shipping method to the following address:
Outheres Home Agata Mikulska, ul. Młyńska 2/4, 43-300 Bielsko-Biala
We kindly ask you to no returns sent via Polish Post.
Items purchased in the online store cannot be returned to a brick-and-mortar store or delivered in person to a returns point.
The payment will be refunded within 14 days of delivery of the package to the above address.
Delivery
Poland
Orders placed in our store www.outheres.com are fulfilled via the delivery method selected at the order level:
- DPD courier delivery
- InPost parcel lockers
Delivery time: 2-3 business days
Shipping cost:
- over 500 PLN shipping in Poland is FREE
- other orders: 19 PLN